AZ Game and Fish
Online Watercraft System
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Frequently Asked Questions

  1. Why can't I find my boat on the system?
  2. When will I get my next renewal in the mail?
  3. Why can't I renew my registration online?
  4. Where do I mail my renewal payment or any other request about my boat?
  5. How long does it take to get my renewed Registration Certificate if I renew by mail?
  6. I have a problem with the renewal I made over the Internet. How do I get help?
  7. I have a problem with my credit card payment. Who do I call?
  8. I have a problem with my authorization code, birth date or password. How do I get help?
  9. I have a problem with the address change I made online. How can I get help?
  10. Why haven't I received the renewal I made over the Internet?
  11. How do you change a boat's ownership?
  12. Whose Birth Date provides access to the system?
  13. What is a Late Fee?
  14. Can I have my registration fees changed if I change my state of residence?
  15. How long is the renewal period?
  16. How can I renew my boat for an extra year?
  17. Why is my boat's initial renewal period for only a few months?
  18. Why am I being charged non-resident rates when I live in Arizona?

  1. Why can't I find my boat on the system?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  2. When will I get my next renewal in the mail?
    Renewal notices are mailed 45 days before your current registration expires. You don't have to wait for your next renewal to come to renew your registration. You have the option to renew early. If it is too soon to renew your registration, the system will let you know.

  3. Why can't I renew my registration online?
    Some boats require additional evidence before they can be renewed. For further help Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  4. Where do I mail my renewal payment or any other request about my boat?
    Some boats require additional evidence before they can be renewed. For further help Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  5. How long does it take to get my renewed Registration Certificate if I renew by mail?
    It can take from two weeks to 30 days by mail.

  6. I have a problem with the renewal I made over the Internet. How do I get help?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  7. I have a problem with my credit card payment. Who do I call?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  8. I have a problem with my authorization code, birth date or password. How do I get help?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  9. I have a problem with the address change I made online. How can I get help?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  10. Why haven't I received the renewal I made over the Internet?
    When you renewed your boat through the Internet you could have printed a temporary certificate immediately to your printer. That temporary Certificate is good for 30 days. The registration certificate and decals should be mailed within the next 1 or 2 business days. If Today's date is less than 30 days from the date you renewed the boat, you can go back into the Internet system and print a temporary certificate. If 30 or more business days have elapsed since the date you renewed you should contact the Arizona Game & Fish Department at (602) 942-3000 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, except on holidays.

  11. How do you change a boat's ownership?
    To transfer ownership, change a name, add or remove a co-owner, the registered owner(s) must release interest on the back of the Watercraft Certificate of Number, or provide a bill of sale. All owners must complete and sign an application and submit to the Game & Fish Department with the applicable fees. Please contact the nearest Game & Fish office to determine the appropriate fees.

  12. Whose Birth Date provides access to the system?
    The birth date of the first named owner on the registration certificate.

  13. What is a Late Fee?
    A late fee is charged when a registration is paid after the expiration date of the current decal.The late fee is waived if more than 12 months have lapsed since the expiration date of the last registration.

  14. Can I have my registration fees changed if I change my state of residence?
    Registration charges can vary if an individual changes their legal residence from the state of Arizona to another state, or if they move to Arizona from another state. However, Registration costs are not revisited during a registration period. They are accessed only at the time of each registration's renewal. When your registration was renewed as a resident or a non-resident, it was for the entire renewal period. Your fees will not be re-calculated or pro-rated for the remainder of the year. To report a change of residency, please send a copy of your Arizona driver’s license, vehicle registration, the AZ number of your boat and your new address to the following: Arizona Game & Fish Department, Attn: Watercraft (Registration), 5000 W. Carefree Hwy, Phoenix AZ 85086

  15. How long is the renewal period?
    Your registration certificate is good for 12 months. All new boat registrations issued are valid for 12 months. At the time of your first renewal, the Arizona Game & Fish Department's computer system will select a month that all of your boat's future renewals will end in. This is done to facilitate our processing and insure that all of our customer's renewals are spread evenly across a calendar year. Consequently, to the time of that first renewal, your next renewal date may not be for 12 months. However, that month ending date assigned at your first renewal will be the month ending date for all future renewals.

  16. How can I renew my boat for an extra year?
    Registrations are renewed annually. For your convenience, you have an option to renew up to six months early.

  17. Why is my boat's initial renewal period for only a few months?
    All new boat registrations issued are valid for 12 months. The second year of registration (or first renewal) will be for 7-18 months (fees are pro-rated appropriately) to fit into the 'staggered registration system,' wherein the expiration date is determined by the last two numeric digits of the 'AZ' number.

  18. Why am I being charged non-resident rates when I live in Arizona?
    Please contact the Arizona Game & Fish Department at (602) 942-3000 to change your registration status appropriately.